Terms of sale

These terms govern the sale of credits on Jobspark, by [LEGAL ENTITY] (see the legal notice), to a consumer within the meaning of French consumer law.

What is sold

Jobspark does not sell subscriptions. You buy a pack of credits, once, and spend it at your own pace.

• No automatic renewal, no recurring charge.
• Credits do not expire.
• Credits cannot be transferred between accounts and have no monetary value.
• Every AI-assisted action costs a number of credits shown to you before you trigger it.

The packs and their prices are listed on the pricing page and in the application. They are what counts at the time of purchase.

Prices

Prices are shown in euros. VAT is not applicable, under Article 293 B of the French General Tax Code.

The price and the number of credits are frozen at the time of purchase: editing a pack later changes nothing for an order already placed.

Ordering and payment

Payment is handled by Stripe. We never have access to your card number.

The order is final once payment is confirmed. Credits are added to your account immediately after that confirmation, with no action needed from us.

If payment fails or expires, no credits are granted and nothing is owed.

We may temporarily suspend the sale of credits when our artificial-intelligence provider is briefly unable to serve the work. Selling under those conditions would mean refunding: we would rather not sell. Sales resume as soon as the account is topped up.

Right of withdrawal

You normally have fourteen days to withdraw from a distance purchase.

Credits are digital content supplied on an intangible medium and performed immediately: they are available on your account as soon as payment is confirmed, and can be spent within the second.

By confirming your purchase, you expressly request immediate performance and waive your right of withdrawal, under article L221-28 of the French consumer code. That waiver is repeated to you at the moment of payment.

Refunds

Credits already spent are not refunded.

An AI-assisted action can fail without costing a credit; in that case nothing is charged and you can try again. An interview session, however, is charged when it opens, because its cost is committed the moment it starts: one failed turn does not make the session unusable, you can simply speak again.

If we make a billing error, write to [CONTACT EMAIL] and we will put it right.

Record keeping

A paid order is an accounting record. It is kept for the statutory period even after your account is deleted, in a form from which your identity has been removed.

Complaints and mediation

For any complaint: [CONTACT EMAIL].

Failing an amicable solution, you may refer the matter free of charge to a consumer mediator, or to the European online dispute resolution platform.

These terms are governed by French law.